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Hear it from our customers
‘Customer Centricity’ is one of our core values. At HDFC Life, we are always committed to provide best in class service experience to all our esteemed customers. Here are some of the testimonials shared by our esteemed customers about their delightful service experience with HDFC Life.
Customer Service
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Fast response. Good service.
Alok Jha
2021-03-10T00:00:00.000+05:30 -
quick, transparent, easy
Ashay Shah
2019-05-18T00:00:00.000+05:30 -
Awesome experience
Bhaskar Mishra
2020-02-05T00:00:00.000+05:30 -
Fast process
Amit Agarwal
2020-01-29T00:00:00.000+05:30 -
It's great.
Abhishek Murmu
2020-02-11T00:00:00.000+05:30 -
Very good service
Ajay Jani
2020-02-04T00:00:00.000+05:30 -
Entire process was seamless
Abhishek Shah
2021-02-26T00:00:00.000+05:30 -
Quick and guided response
Pramod Naik
2020-01-29T00:00:00.000+05:30 -
Very good
Ganesh Gursale
2020-01-24T00:00:00.000+05:30 -
Faster policy approval
Nitin Shinde
2020-02-04T00:00:00.000+05:30 -
best online service
Bhagyawant Dnyanoba Bhute
2019-05-14T00:00:00.000+05:30 -
Seamless. User Friendly. Prompt.
Mihir Trivedi
2020-02-21T00:00:00.000+05:30 -
Cooperative staff
Amit Kumar Verma
2020-01-29T00:00:00.000+05:30 -
the web interface is simple and clear
Shiyas Neeliyanikal Pakrudeen
2021-02-25T00:00:00.000+05:30 -
Process is easy and time saving.
AKSHAY BALAJI PANCHAL
2021-02-26T00:00:00.000+05:30 -
very cooperative and clarity in guidance for completing the process.
Chandra shekar
2021-03-10T00:00:00.000+05:30 -
The process is totally online and time saving.
Manoranjan Paul
2021-02-28T00:00:00.000+05:30 -
Systematic way of approach and also good updates timely basis
Shalini Jain
2020-01-28T00:00:00.000+05:30 -
Support was good by the team and helpful
Vikas Kumar Gupta
2019-05-16T00:00:00.000+05:30 -
your executives responding very quickly at every moment
Kondru Gopi
2021-03-10T00:00:00.000+05:30 -
its quite good experience dealing with your company
Ajay ajmera
2019-05-16T00:00:00.000+05:30 -
It is very simple and easy.
SUJOY KUMAR
2019-05-08T00:00:00.000+05:30 -
executive was very much polite and was having the good knowledge
seema singh
2021-02-20T00:00:00.000+05:30 -
good interaction while policy purchasing.
Prashant Acharya
2021-02-22T00:00:00.000+05:30 -
Better guidelines given by customer service
Sanjeev Das
2020-01-30T00:00:00.000+05:30 -
It simple and conveninet way
INJETI SHREEDHAR
2019-05-19T00:00:00.000+05:30 -
Follow up & issue of policy with in 3 days... excellent service
Purushottam Patidar
2020-01-28T00:00:00.000+05:30 -
very good experience and better service
Md Irshad Alam
2019-05-15T00:00:00.000+05:30 -
Good to hear from you. Nice and wonderful experience.
DEEPANSHU TAAK
2021-03-10T00:00:00.000+05:30 -
It's a very good experience to buy online policy from HDFC
Mohit Kumar Chahal
2020-01-31T00:00:00.000+05:30 -
Very simple process and excellent support at every stage.
DAMODARA RAO REPALLE
2019-05-31T00:00:00.000+05:30 -
I got all desirable information online there is no need to visit anywhere
Dharamindar
2019-05-16T00:00:00.000+05:30 -
Very good response. good service
Rajat Khanna
2020-01-31T00:00:00.000+05:30 -
Explained everything in an easy way
Pankaj Kumar
2021-02-22T00:00:00.000+05:30 -
excellent service given by professionals of HDFC life.
Pankaj Kumar
2019-05-19T00:00:00.000+05:30 -
Good policy with good benefits
Vikram Goswamy
2019-05-11T00:00:00.000+05:30 -
Staff was good while explaining the policy
ROHIT SINGH
2021-03-01T00:00:00.000+05:30 -
As and when required, received help and processed sucessfully
SAGRIKA SRIVASTAVA
2021-01-09T00:00:00.000+05:30 -
Very knowledgeable marketing team. Quick decision making and quick delivery.
Ramanathan Hariharan
2021-02-21T00:00:00.000+05:30 -
Policy issued within 2 days of online form filling.
Soumen Gope
2020-01-29T00:00:00.000+05:30 -
It was user-friendly process portal was good
Shrikant Chatur
2020-02-11T00:00:00.000+05:30 -
A good customer service step by step.
Mursaleen Ahmad
2019-05-16T00:00:00.000+05:30 -
the customer care representatives responded very effectively
Shylini R
2019-04-26T00:00:00.000+05:30 -
The process is very simple and user-friendly.
M MD Jakeer Hussain
2021-02-26T00:00:00.000+05:30 -
hdfc executive guided very well and helped
Narendra Mewara
2019-05-03T00:00:00.000+05:30 -
Responded to answers, updated., helped me with alternatives
Soubhagya Sagar Behera
2021-03-10T00:00:00.000+05:30 -
it's very simple and easy
Rajasundar Kuppan
2019-05-15T00:00:00.000+05:30 -
Good response & Good service
Hemanta Kumar
2020-02-05T00:00:00.000+05:30 -
It was very smooth process to get the policy
Anil Kumar Chahar
2020-01-31T00:00:00.000+05:30 -
Promptly answered my queries and resolved
Umesh N
2021-02-25T00:00:00.000+05:30 -
HDFC released policy as discussed with me for major terms.
Virendra Mahajan
2020-01-25T00:00:00.000+05:30 -
The response was fast and the request ot completed within one day
Rajesh Kumar
2021-02-27T00:00:00.000+05:30 -
All the staffs were hospitable and worked very professionally
Jay Tamang
2020-01-31T00:00:00.000+05:30 -
very good got all the information from representative...
Vinod V Mokashi
2021-02-25T00:00:00.000+05:30 -
very well explanation of the policy and more than required confirmation calls which make us trust it more.
Avneet Bhasin Arneja
2021-03-10T00:00:00.000+05:30 -
it was very smooth and easy .....i really liked the way associate (Pragati sharpa) handled my query and assisted me throughout the process !!!!!
Sumit Rawat
2021-03-10T00:00:00.000+05:30 -
Haseel free,almost paperless,quick response. Great experience. Hoping the life assured person, in my case, would enjoy the same experience
Aditya Sharma
2019-04-24T00:00:00.000+05:30 -
It is easy convient and all. process are step by step form filling is easy.all record is visible
Dinesh Naranbhai Kichmbare
2019-04-24T00:00:00.000+05:30 -
The whole experience was great. The team was really helpful to guide the process
Kunal Samant
2020-02-12T00:00:00.000+05:30 -
This is a best investment plan (click 2wealth )so thanks a lot HDFC LIFE TEAM
Neeraj Nishad
2019-04-17T00:00:00.000+05:30 -
Friendly talk with customer and very good response. Thanks to all who is involved this.
KOWLOBH CHANGMAI
2021-02-28T00:00:00.000+05:30 -
The advisor who dealt with us was very patient in explaining the policy buying process. the overall service was good.
Srevidhya Madhusudhan
2021-01-10T00:00:00.000+05:30 -
very nice staff and clean behave yourself is better for customer and saving our time thanks
jaswinder kaur
2021-03-10T00:00:00.000+05:30 -
The executive I spoke to was polite and knew about the policy details, insurance was issued within a few days
Philip George
2021-03-10T00:00:00.000+05:30 -
It was a comfertable journey to get my term plan. All instructions were easy to execute.
Atul Kumar
2019-05-21T00:00:00.000+05:30 -
Very easy to buy and user friendly process. Additional information clarity needs to be improved. Overall very happy and satisfied.
Jignesh Suthar
2020-02-05T00:00:00.000+05:30 -
the plan is very good & its very easy to purchase the policy through online
Richa Sharma
2021-02-25T00:00:00.000+05:30 -
The quick and easy purchase of policy without harassment. I’m fully satisfied.
Dipak Bera
2019-04-25T00:00:00.000+05:30 -
Process was smooth and I was getting updates about required documents and status.
Abhishek Singh
2021-02-20T00:00:00.000+05:30 -
it was very easy and convenient to purchase and the good plans at low rate .
BIKASH KUMAR MISHRA
2021-01-22T00:00:00.000+05:30 -
It was the best experience with HDFC Life, I got the policy issued in 2 days,
Jai Kumar Singh
2019-04-25T00:00:00.000+05:30 -
Staff of the compnay helped me to get the policy and complete the application process end to end
Vivekanand Devidasra Sable
2019-05-12T00:00:00.000+05:30 -
Interaction with expert was nice and good knowledge of the market also the company
Surender Singh
2019-05-01T00:00:00.000+05:30 -
Team were polite and quick to follow up and get the work done, causing minimal hassle
Abhishek Ghosh
2021-03-10T00:00:00.000+05:30 -
constant feedback from customer care center regarding processing of application made easy way to procure policy online
ASHUTOSH SONAWANE
2021-03-01T00:00:00.000+05:30 -
Mr. Khan was very helpful and patient with my queries. He did a great job in turning around the whole sign-up process for me. Gave me walkthrough on things that I need to consider before buying the policy. Helping me completely with Proposal forms and
Evans Rego
2021-01-24T00:00:00.000+05:30 -
Everytime, my experience of interaction with HDFC Life is the best. I got proper guidance. I recommend online purchase of life insurance to my friends & relatives.
Prashant Shivaji Kshirsagar
2021-02-25T00:00:00.000+05:30 -
yes...service is really good.Many things were good.. Easy documents upload and quick acceptance of documents. Every time we'll reply by customer care
Suyog Deshmukh
2019-05-22T00:00:00.000+05:30 -
While it was quite a few pages of information that i had to fill, the process and navigation and ease of use was very smooth
Ganesh Balachandran
2019-04-19T00:00:00.000+05:30 -
I would like happy about HDFC life,it will support to my family. about online policy,my time save and HDFC Life give clear explanation about term policy,and E-payment and E-paper work.
RAVI GUGULOTH
2021-01-22T00:00:00.000+05:30 -
All terms and conditions regarding term insurance is clear, staff are so kind enough in guiding me towards pre medical checkup by phone. Overall I was satisfied with hdfc life in receiving term insurance plan.
DUBASI NARESH
2021-01-13T00:00:00.000+05:30 -
The conversation was online and the transaction successful. I was guided through a step by step process. The issues concerned were solved through closely guided interactions. Thank you.
Ravi Ramanujam Chandran
2019-04-26T00:00:00.000+05:30 -
I have heard from many people about this HDFC Life policy ,people say this policy is very good and also bank service,claim process is very good that's why I choose this policy...
Dipak Vishnukant Lolage
2021-01-10T00:00:00.000+05:30 -
I like the benefits provided with investment policy. Simple procedure, easy steps and helpful customer care executives makes the new investor comfortable. Sometime it is difficult to understand the terms used but overall it was a good experience.
Rahul Bajaj
2019-05-29T00:00:00.000+05:30 -
The customer support executives communications were clear and to the point without forcing unnecessary details.
All other email communications were also on time and user friendly.ARIPRASATH PONNURANGAM
2021-01-24T00:00:00.000+05:30
Purchase Experience
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RECOMMENDATION SCORE
09/10
Best Support Provided throughout the process.
Ankita Subhash Patil
2019-05-30T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
fast and best experience
Dattatraya Lashkar
2019-05-30T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
All work done on easy & Fast Mode
Sonu Chauhan
2019-05-04T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Every thing is transparent and easy to understand
Abhishek Sharma
2019-05-31T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Good staff and excellent service
Gunjan Saneja
2019-04-16T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Quick transparent service
Pradeep Shetty
2019-07-03T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
The process was easy, good follow up.
Prasad Rao Nadella
2019-04-02T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Quality of service is good
SACHIN ASHOKKUMAR PATIL
2019-04-06T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Quick solution for my problem
SHIVANSH NIGAM
2019-04-05T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
The process was easy, good follow up
PRASAD RAO NADELLA
2019-04-02T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Smooth flawless procedure
Samir Dixit
2019-04-17T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
A good customer service step by step.
Mursaleen Ahmad
2019-05-16T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Very fast and trancperence service
Raghunath Sitaram Mahajan
2019-04-04T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Interaction and cooperation with you all was good
RAJANI SHERA SAIYYAD
2019-04-06T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Excellent customer service
Churaman Singh Sahu
2019-04-04T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Response is good and very clear information provided.
ANKIT SINGH GAHLOT
2019-05-28T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Quick and very kind correspondence
Vaibhav dubey
2019-05-28T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Hassle free service so i rate best.
Diwakar Mishra
2019-04-02T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Easy process for documentation and verification. policy issued within 10 days.
GAURAV KUMAR
2019-06-19T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
the process was so smooth.there was no need to follow up, policy issued within time
Yogesh Yogesh
2019-04-24T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
They provide us best and quick servic and we easily complete our whole process.
Gagandeep singh
2019-06-16T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
The process was so smooth. there was no need to follow up, policy issued within time
Yogesh Yogesh
2019-04-24T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Everything was self explanatory in online form filling process. And also the customer service personnel were very helpful in clarifying any doubts.
Munish KS
2019-06-24T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
The site had all the information required and was easy to browse through
Anant Sanganeria
2019-05-22T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Everyone in every department is very sincere, alert and active.
SUDHIR KUMAR SHARMA
2019-07-06T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
User Friendly and then policy details are very clear to understand
Podakkal Kiran Kumar
2019-04-06T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
whole team helped me in every steps whenever I was in need.
Sohanlal Yadaw
2019-05-03T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Everything was smooth and they had calculated my financial status and sanction me the amount which fall in my eligibility
Manishkumar khanduri
2019-04-27T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
Easy navigation. accurate details and on phone support guidance if required.
Parveen Garg
2019-06-30T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
It was the best experience with HDFC Life, I got the policy issued in 2 days,
JAI KUMAR SINGH
2019-04-25T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
A perfect solution for insuring your health along with investing for your future reliably.
Rajarshi Kar
2019-05-04T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Every step is updated with telephonic conversation, but the same service shall be expected in case death of any policy holder, No body want die early. instead, every body want to earn crores of rupees for his family. lead a life of fulfillment.
PRABHUSWAMY D M MARIMADAPPA
2019-05-02T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
While it was quite a few pages of information that I had to fill, the process and navigation and ease of use was very smooth
Ganesh Balachandran
2019-04-19T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
While it was quite a few pages of information that I had to fill, the process and navigation and ease of use was very smooth.
Ganesh Balachandran
2019-04-19T00:00:00.000+05:30 -
RECOMMENDATION SCORE
09/10
During the purchase of the policy,my schedule was very busy,but still on behalf of HDFC,i was constantly in touch with the call and mail, which made all this possible.
RAM KUMAR
2019-04-26T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
- Prompt response. - Update calls at every step of process - Sms alerts and email communication - Detailed information on the online portal - Easy document share and authorisation.
Varuneshwar Nath Mathur
2019-05-22T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Very easy upload of documents, simple talk with doctor for medicals and fast processing... also, excellent updates at each step of processing
Umang Sudhir Gandhi
2019-06-20T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
Staff is very co-oprative and helpfull.They gave small to small information about detail everything.Got detail updates immediately by mail.Thank you for good service
Ashok Chougule
2019-05-02T00:00:00.000+05:30 -
RECOMMENDATION SCORE
10/10
I, not only would like to give 'Excellent' category; but would like to convey that HDFC Term Insurance Policy is a product that is one of the very best in the industry. It met all my needs, period The process of purchasing online, has been meticulously done.
CHRIS M JAYACHANDRAN
2019-06-28T00:00:00.000+05:30
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INT/EU/11/21/26411